30-Day Money-Back Guarantee

We want Still to become the part of your day you refuse to skip. If it's not for you, our 30-day money-back guarantee has you covered.

30-day money-back guarantee

You can try Still for 30 days from the date your order is delivered. If it's not right for you, we'll refund your full purchase price, even if you've opened it.

Unopened products

Unopened products in resalable condition may be returned at no return-shipping cost. Contact us at cs@getstill.us before sending anything back so we can provide return instructions.

Opened products

Already tried it? Opened products are fully covered by our 30-day money-back guarantee. Email cs@getstill.us with your order number within 30 days of delivery and we'll issue a full refund.

Damaged or incorrect orders

If your order arrives damaged or incorrect, contact us with your order number and a photo if possible. We'll replace it or refund you, your choice.

How to start a return or refund

Email cs@getstill.us or use our contact form with your order number.

We'll confirm eligibility and send instructions (and a prepaid label where applicable).

Refunds are issued to your original payment method, typically within 5–10 business days.

Subscriptions

Subscription orders are covered by the same guarantee. See our cancellation policy for how to pause or cancel future deliveries.